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June & December

FAQ


If you don’t find what you’re looking for, please contact us. We’re happy

to answer all of your questions!

»returns & exchanges

How do I Return my order?

If you are not completely satisfied with your June & December purchase for any reason we will gladly offer you a replacement or FULL refund, within 37 days of receipt of product (an extra week because who doesn’t want an extra week?).  We pay all domestic return shipping fees so please read below for instructions!

 

Step 1

Contact us for your Pre-Paid USPS Return Shipping Label.

 

Step 2

Prepare your package for return and include a copy of the packing slip or email confirmation.  For replacement returns, please indicate which item(s) and variation you are exchanging and which item(s) you would like in exchange.

 

Step 3

Give your package to your mail carrier or drop it off at your local Post Office.  The UPS Store also takes USPS packages!

 

Step 4

Once we receive your return, we will process your refund or replacement within 5 business days.  Returns are refunded in your original form of payment.

 

That’s it!  Have other questions about your return?  Please contact us.

 

    »policies

    How long does it take before my order ships?

    First of all, thank you for your order!  In-stock orders are typically processed and shipped within 3 business days.  In the event of shipping delays for any reason we will contact you via e-mail as soon as possible with an estimated delivery time.

     

    Standard shipping for US orders takes 3-6 business days.  We strive to offer the lowest possible shipping and processing rates for you, therefore we ship all domestic orders with USPS or UPS based on the best combination of price and service for your order.

     

    Please Contact Us if you have any questions about your order or would like to request rush processing.

     

      Is my Transaction Secure?

      At June & December, your privacy and security are of paramount importance to us.  We believe that you have a right to know how secure your transaction is, what information we collect from you, how we use that information, and what our commitment is to protecting you.

       

      For starters, we will never share or sell your information to any third party.  The information we collect is solely used to contact you about your order if necessary. Your transaction is encrypted with industry leading secure socket layer technology (SSL) and Credit Card information is stored encrypted until your transaction is complete using AES-256 encryption.

       

      To let you know what to expect when you interact with us and further explain our privacy and security, we’ve created a very comprehensive Privacy Policy.

       

        What Forms of Payment do you accept?

        At this time we gladly accept major credit cards such as Visa, MasterCard, American Express and Discover.  We also accept PayPal and hope to add Apple Pay once it becomes more widely adopted!

         

        When you place your order, your credit card will automatically be authorized for the full amount of the order, however we do not charge your credit card until your order has shipped.

         

        All prices are listed in US currency.

         

        Do you accept international orders?

        Yes we do!  We're excited about our international customers and are pleased to offer international shipping to a few select countries at this time with hopes of adding more in the near future.  

         

        In the shopping cart you'll be able to select your country and view the options available to you. If you do not see your country available and are still interested in placing an order, please email us at hello@junedecember.com and we’ll be happy to help you.

         

        International shipments will require additional time to arrive and you should allow 4-6 weeks for your order to arrive. Please note, June & December is not responsible for any international customs or duties that may be imposed on your shipment and you may have to pay additional fees in order to receive your package.  Please check with your local customs office about rules and regulations that may apply to you.

         

        Do you charge Sales Tax?

        We are not required to collect sales tax on any orders outside the state of Michigan. For all Michigan orders a sales tax of 6% does apply.

          »products

          What mediums do you use to make your products?

          Katie combines her hand drawn and graphic illustrations with typography to create her designs.  She uses multiple tools and programs to find the right balance, often times using her iPad and computer simultaneously.

           

          What Kind of paper do you use?

          All of our paper is FSC certified and is made from 100% post-consumer waste (PCW).  By all of our paper, we mean ALL of our paper for our Stationery Sets including envelopes, Postcards, Treat Bag Kits, Art Prints, Daily To Do Notepads, Weekly To Do Desk Pads and even our packaging.  Still curious?  See below for some more cool technical info.

           

          May I place a custom order?

          We are currently not accepting custom orders; however we’d love to hear what products or designs you’re interested in.  Please contact us with what you have in mind and we’ll let you know if there’s anything in the works.

           

          What size inserts do you recommend for your Throw Pillow Covers?

          We recommend using pillow inserts that are 2 inches larger than the pillow cover to fill out the cover and corners fully.  For instance, for our 20” x 20” inch throw pillow covers, we recommend a 22” x 22” insert.  The inserts available in our store are for the recommended sizes, and they are all Made in the USA! 

           

          What are the care instructions for your Throw Pillows Covers?

          To minimize fading over time, we suggest spot cleaning.  If a more thorough washing is needed, Machine Wash inside out, cold, on a gentle/delicate cycle using phosphate free detergents.

           

          How are your Flour Sack Tea Towels printed?

          Our towels are individually screen printed by hand using water-based discharge inks.  We use water-based ink not only because they are the most natural ink that maintains the towels softness and absorbency, but because they’re eco-friendly and its right thing to do!

           

          What are the care instructions for your Flour Sack Tea Towels?

          Wash them, wash them again, and when you’re done washing them, wash them again!  Seriously, these actually get better, softer and more absorbent with every wash.  We’ve bleached them without the colors running or fading, and are thrilled with how well they hold up.  Certainly in time, they may fade or even wear out, but we imagine by then you’ve already purchased another few sets because they are your absolute favorite home accessory!

           

          I only need two more treat bags, can I order them individually?

          We currently only offer the Treat Bag Kits in sets of 10.  We suggest that if you have a few extra, treat yourself, you probably don’t do that enough!

           

          Is it true that the Treat Bags in your Treat Bag Kits are 100% Biodegradable?

          Yes, they are 100% biodegradable and made from sustainable plant materials.  Plus they are food safe!  If you are interested in finding out more information about how sustainable these bags are, please contact us and we'd be happy to share!

           

          What are Egg Writes?

          Egg Writes are free standing wooden eggs that are finished with chalkboard paint.  You don’t write with the Eggs, you write on them.  For some use ideas, see Egg Writes in our store.

           

          Are Egg Writes made of chalk?

          What a great idea! But our Egg Writes are not (see above).  However we do include chalk with every purchase!

           

          Are Egg Writes available in additional chalkboard colors?

          We’re in the process of testing additional colors and are excited to add them in the near future.  Certainly let us know what you’re looking for!

           

          Do Egg Writes stand up on their own?

          Yes, the bottom is flat and they have better posture than we do!

           

          What is PCW?

          Paper can be made from virgin wood, pre-consumer waste meaning waste from paper mills and manufacturing plants, or post-consumer waste meaning paper that has been collected during recycling programs or paper waste from printing processes, etc. The more post-consumer waste (PCW) recycled content there is in a sheet of paper, the less fresh pulp from trees, energy, and water was used to manufacture paper saving natural resources. Additionally, using post-consumer waste as feedstock for paper production results in fewer greenhouse gases and solid waste generated during the paper manufacturing process. Making paper pulp from recycled fibers also requires less bleaching, a process with detrimental environmental effects, than producing virgin paper.  Still interested? Check out the information on the EPA Site!

           

          What does FSC mean?

          The Forest Stewardship Council (FSC) certification system provides internationally-recognized standards in responsible forestry.  In order to obtain certification, a product’s entire supply chain must meet the FSC-certification process which serves the best interests of people, wildlife, and the environment. FSC-certification is globally recognized as being the most credible and stringent system for ensuring well-managed forests.

          »general

          Are all of your products Made in America?

          Being born and raised near Detroit, Michigan has given us a unique perspective to not only see how important American manufacturing is, but to feel the real difference in American craftsmanship.  The pride of the craftswomen and men, the gentle care of materials, the attention to detail and quality.  It’s not always about the bottom line for us; it’s about delivering the difference.

           

          We’re proud to say that everything at June & December is 100% handmade in the USA, and nearly all of our materials have been sourced from the US.  We do however understand that we live in a global economy, and as such, we sometimes consider imported raw materials that are not available domestically in order to ensure we deliver outstanding products.

           

          Nonetheless, we want you to know that when you buy June & December products, you are supporting the American families of the women and men that handcraft our products with precision, care and quality right here in the US.  We believe there’s a difference.

           

          Are you Eco-Friendly?

          We take our commitment to protecting the environment very seriously and we hope you do too!  From our fully biodegradable bags in our treat bag kits to our FSC certified paper and packaging, we deeply consider the impact our business decisions and product selections have on the environment.  We go out of our way to locate local manufacturers that use soy-based inks for our paper products and water-based inks for our fabrics, because we want our children’s children to enjoy the same wonderful Earth that we do today.

           

          Do you offer Gift Certificates or Gift Cards?

          We are thrilled to offer Gift Cards available for purchase in our store, and happen to think you’re giving an AMAZING gift!

           

          Do you offer discount codes or coupons?

          We're pleased to offer several sales throughout the year, and may even throw a surprise one in just for fun!  To find out when they are, please sign up for our newsletter and find us on Facebook, Pinterest, Twitter  and Instagram for updates and sales.

           

          I saw you on Etsy, do you have an Etsy Store?

          Yes, our Etsy store is still active and has many of our new products!  Etsy and the Etsy community are very near and dear to us as it provided the platform for us to launch in 2009.

           

          Today, along with many of our new products, we also list new tester products, prototypes, and other goodies.

           

          Do you collaborate with other designers and creatives?

          Absolutely!  We love creative energy and would be thrilled to hear your ideas.  After all, we celebrate happy accidents and some of the best kind are with unexpected collaborations.  It never hurts to ask and we would love to hear about your ideas and projects!

           

          Who does your photography?

          We do most of our own photography, however the photos of us and our about us were taken by the very talented Heather Saunders!

           

          Who does your styling?

          We do our own styling for all of our photos, events and tradeshows.  It’s one of the most fun aspects of pulling together our collections and seeing everything come together, plus it gives us a great excuse to go on many great treasure hunting adventures!

           

          Can I use your images or graphics on my website or blog?

          It makes us smile when people love our stuff enough to want to share it, thank you!  If you would like to use any of our content on your website or blog, please email us at hello@junedecember.com or use our contact form to let us know what you’d like to publish and how you plan to use it.  Don’t worry, we rarely say no, we just want to know so we can see it in action and share it!

           

          While we find imitation to be the sincerest form of flattery, that doesn’t mean you can take any of our intellectual property and claim it as your own.  All of our designs, illustrations, photographs and written materials are the exclusive property of June & December and is protected by United States and international copyright laws.  The June & December logo is a registered trademark of June & December and all trademarks, service marks, and trade names that appear on the Site are proprietary to June & December.

           

          Please read our Terms of Use to find out more about our copyrighted information and trademarks.

          »wholesale & licensing

          Are you currently accepting new wholesale accounts?

          Absolutely, and we would love to hear from you!  Please review our wholesale page for more information and to fill out our New Account Inquiry Form if you’re interested in setting up an account with us.

           

          Who qualifies for a wholesale account?

          We review each inquiry on an individual basis as we value long term, mutually beneficial relationships and are committed to being the very best partner we can be for you.  Additional information is available on our wholesale page where you may also complete our New Account Inquiry Form and tell us about your retail store.

           

          What are your order minimums?

          You may find the answer to your great question on our wholesale page.

           

          How do you accept wholesale orders?

          Wholesale orders may currently be placed by email or phone.  We’re looking into adding an online ordering option and will keep you posted when that option becomes available.  More information is available on our wholesale page regarding our wholesale orders.

           

          Will you license your artwork and designs?

          We welcome your interest in licensing our designs and artwork.  If you are interested in receiving our pattern look book when it becomes available in the future, please let us know and we can add you to our list.  If you have something more specific in mind, please fill out our Inquiry From and let us know who you represent and how we may follow up with you.

            

          Are you currently looking for Sale Reps to carry your products?

          We are currently interested in Sales Reps carrying June & December products in certain territories and would be happy to hear from you!  Please complete our Inquiry Form to let us know what products you’re interested in, your territory and how we may get in touch, and we’ll be happy to follow up with you within 1-2 business days.